Job Overview:
CHEP is seeking a motivated Low Volume Recovery Representative (Route Driver) to join our team. This field-based role is responsible for efficiently executing less-than-truckload (LTL) deliveries and collections, optimizing routes and volumes through strong partnerships with internal teams and customers. The successful candidate will help develop and implement key growth strategies for the CHEP LVR Program while ensuring compliance with DOT regulations and CHEP safety standards. This will include partnering with multiple internal functions, building and executing project plans as well as leading teammates through training of new processes.
Location:
8460 E Whittier Blvd, Pico Rivera, CA 90660
Key Responsibilities:
- Operate a CHEP-owned box truck and adhere to all DOT and CHEP safety guidelines.
- Perform daily LTL deliveries and collections of pallets at 100+ customer locations.
- Collaborate with customers to drive program compliance and increase collection volumes.
- Document delivery and collection data, such as times, mileages, and volumes, and communicate to LVR support personnel.
- Visit potential collection locations to promote the CHEP LVR Program and gather information to expand the customer base.
- Work with internal teams to develop and execute project plans focused on key operational improvements.
- Act as a resource and trainer for other LVR Representatives.
Key Metrics for Success:
- DOT & Safety Compliance
- On-time performance and customer service levels
- Cost optimization of operations
- Total pallets delivered/collected
- New customer/location growth
- LVR Program cost performance
Decision-Making Authority:
- Resolve customer issues and prioritize deliveries/collections.
- Operate autonomously while working within a matrix environment.
Key Contacts:
- Asset Recovery Reps
- LVR Coordinators
- Customer Service Field Reps
- Service Center/Operations Supervisors, Clerks and Managers
- Key Retail and Manufacturing Customers (Local)
- Non-Participating Distributors (Local)
- Potential Customers (Local)
Qualifications:
- Clean driving record and ability to obtain a DOT medical card with no restrictions.
- Physically capable of lifting 65 lbs regularly.
- Strong communication, problem-solving, and analytical skills.
- Experience with route optimization and customer relationship management.
- Ability to lead peers indirectly.
- Ability to work autonomously.
- Knowledge of routing management software is a plus.
Preferred Experience:
- Multi-stop driving
- DOT & Safety Compliance
- Route Optimization/Management
- Local Customer Relationship Building
- Frontline operations leadership
- New customer development
Languages:
- English (essential)
- Spanish (desirable)
Base pay starting at $22.50/hour
Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.
Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.
